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- Introducing our new Chat APIs. Learn how to work with agent chats and guest chats and lay the groundwork to build full functional ...
- Richard Schott demonstrates how to drop a compact
- Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ...
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Tim Smith walks through the An overview of the Have something to say about this video? Come discuss with us at https:// Data actions integrations allow you to create static or custom actions that use the Platform API. You can use these data actions to ...
Changes to the Genesys Cloud Analytics APIs are coming September 2020 that could impact the metrics you are receiving from ...
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